I have got an message from ea which contains a pack having 3k gems and 3 draft voucher but my receive icon is greyed out and I am unable to receive it . Plus it shows 3 days icon I don't know what it indicates...
EA PLEASE FIX THIS ISSUE.....
THANKS...
Community ManagerHi there! If the claim button is greyed out, it means that you have already successfully claimed these rewards on your account. This usually happens when players claim their rewards directly from their in-game Inbox first and then open the notification.
You may be right but I haven't received any reward...not even in game or In mail.
Community ManagerWe have already confirmed with the team that the rewards were delivered correctly. If you received a notification, this means that the rewards have been granted.
