Unable to select UEFA Primtime players
So, I missed the opportunity to select players for this event last week and now it appears I can’t select players this week either. What’s going on? Am I now just completely locked out? The title “Yo...
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Yes, I think we’re all aware there is a selection window. I have tried repeatedly to make selections (as I go to the event daily) and at no point in the last three weeks have I been able to make player selections. Put simply, it’s not an issue of missing the window. It’s an issue of the window isn’t opening for some of us.
So, is that it? We’re just out of luck? On the one hand this is kind of a throwaway event, but, on the other, it’s the principle of the matter — i.e., it’s pretty infuriating to be told that the event is working fine when, in fact, it’s not for some of us. Seems like just another in a long line of “the customer is always wrong” experiences with EA. I lodged this issue a month ago and the upshot after four weeks is that I’m STILL going to be locked out this week.
The matches aren’t until Wednesday (meaning there’s still an entire work day to try and fix this, isn’t there something somebody can do to sort this out for us?
So, can you select or not (or rather, could you select)? My players were not selectable for the duration of the UCL break. They were selectable yesterday when I checked yesterday, so I picked Mbappe, Mc Tominay and Marquinhos to see them unselected today on my main account (S25+ so Android) and still selected on a throwaway test account (iPhone), haha. Go figure 🤷. I'm gonna send this through again.
Also, for any compensation or in-depth queries, this needs to be done by EA, not volunteers, so when Pulsar is online later on, I'll chat to him about it as well.
I have found the “select” buttons either non-existent (as in one of the screenshots I posted earlier in this thread) or inoperable/dead. If there was some sort of fix/patch that pushed through late yesterday then I missed it. I was on earlier in the weekend and still could not select my players (the “select” button appeared this week but were unresponsive). Then when I checked back today the window had already shut again and now I’m locked out for this week’s matches. This makes 4 weeks (matchdays 5-8) that I’ve missed.
Sent all that in the feedback and also asked Pulsar to chase it. Let's see if anything gets improved.
Select option didn't appear for me at all between these 2 rounds. And you now I play daily couple of hours, so no way I missed it, because I completed each daily match since the event started
Must have opened at the right time, still kinda annoying that the changes did not register. Good that I never paid any attention to the event :D
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