Forum Discussion

no9c1vli18's avatar
no9c1vli18
Traveler
2 days ago
Solved

Unblock my account

You banned my account because I used a cheating tool, and I admit it and regret it. I won't do it again. Please unblock my account. I'm on vacation now and want to play. I don't have any other games. Please, I won't do it again. 

  • Hi no9c1vli18​ 

    Thanks for being honest about it.

    If an account was banned for cheating, I’m afraid that isn’t something we can review or reverse here on the forums. The only way to ask for it to be looked at is through the appeal process with the support team.

    Sorry, but there isn’t another route through the community side.

1 Reply

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi no9c1vli18​ 

    Thanks for being honest about it.

    If an account was banned for cheating, I’m afraid that isn’t something we can review or reverse here on the forums. The only way to ask for it to be looked at is through the appeal process with the support team.

    Sorry, but there isn’t another route through the community side.