Forum Discussion
EA_QueenBee
Community Manager
2 days agoHey wahabbaig,
Is this a recurring issue, or was it a once-off event that disconnected you? It can be hard to diagnose what exactly causes disconnects like this, but if it's a recurring problem I can share some troubleshooting steps to hopefully prevent it from happening in the future.
wahabbaig
17 hours agoSeasoned Newcomer
Yes, this issue occurs repeatedly. However, if I completely close the game and then restart it, the problem usually disappears and the game works normally again. It seems to be a recurring in-game issue rather than a permanent network problem.
- EA_QueenBee5 hours ago
Community Manager
It's good to know that a reboot fixes the issue. Could you try the steps in this article? Hopefully they'll stop this from happening in the future.