Unjust Account Suspension – Immediate Review Required
Dear EA Support Team,
I am writing to formally challenge the suspension placed on my account (User ID: removed), which has been banned for 672 hours without any clear or valid reason.
This action is extremely frustrating and unacceptable. I have not engaged in any activity that violates your terms of service, and yet my account has been restricted without proper explanation or evidence. As a regular and committed player, I expect transparency and fairness in such decisions.
A ban of this duration has a significant impact on my progress, especially during active events. If this is an error—as it appears to be—I expect it to be corrected immediately.
I request:
A clear explanation of the reason for this suspension
A thorough manual review of my account
Immediate removal of the ban if no valid violation is found
If this issue is not resolved promptly, it will seriously affect my trust in the platform and my continued engagement with the game.
Please treat this matter as urgent and respond at the earliest.
Hey itachilord. Unfortunately, we cannot share and review details about account sanctions on this public forum. We have a specialised team that handles such disputes, and they will be the ones to contact you regarding your specific case.
Here are the steps you need to follow to reach them using the web form: Get information about your EA Account lock, ban, or suspension