Solved
UNNECESSARY BAN
Hello EA Support Team,
My FC Mobile account has been banned with the error code 0x00102710. User ID: [Snip], Username: M A K
I have not purchased any in-game currency, nor have I used any cheats. I have played the game in a completely normal manner. My overall rating is 126, and although my account still exists, I am unable to log in. I believe this is an erroneous ban resulting from a weekly update glitch. Please review my account manually.
Thank you.
[Removed screenshots for containing User ID. Don't post that publicly! - CM]
Hey Shancezanil,
Unfortuantely we can't help with bans here on the forums. I'd recommend reaching out to our terms of service team. They'll be able to take a look into this for you.
