Urgent: Unlink unauthorized Gmail from EA account
Dear EA Support Team
Subject: Unlink Unauthorized Gmail from EA ID: fig3w1w9ssuv
Hi EA Support,
Please remove the unauthorized Gmail linked to my FC Mobile account.
Keep only this Gmail: *snip*
Remove all the others Gmail.
Reason: Someone else is accessing my game through that second email. I have secured the ID with my own EA Account.
Thank you.
(CM: Edited to remove email address. Please protedct your personal information by keeping it secret online)
Hi fig3w1w9ssuv,
I’m sorry to hear you’re dealing with this. When account details have been changed by someone else, our support team can help you recover the EA account and reset the account information so it once again reflects your information.
Here’s what to do:
- Start a case with EA Support. Open this guide and scroll to the bottom. Click 'Contact Us'. From there, fill out the rest of the ticket form and send it to support.
- Helpful to have ready:
- The original email address you used to create the EA account.
- Purchase receipts if you have them.
- Game Codes you've redeemed on the account (if available).
- Any connected accounts, like a PSN ID, Xbox Gamertag, Steam ID, etc.
This can help speed up the process. In the meantime, here are a couple of EA Help articles you might find useful:
- EA_Lanna
