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kfu45oir06k4's avatar
9 days ago

where's my 60 fps?

 

Subject: Request: Add 60 FPS Option for Redmi 15 (HyperOS)

Body:

Hello EA Support Team,

I am writing to formally request that you add support for a High Frame Rate (60+ FPS) option for the Redmi 15 device.

My previous phone, a Redmi Note 10 Pro, supported this option, but my new Redmi 15 is locked at 30 FPS, even though the hardware is fully capable of running the game at 60 FPS or higher. Many users are facing this issue with newer Xiaomi/Redmi devices that are not yet on the official compatibility "whitelist".

Device Specifications:

* Device Type: Redmi 15

* Operating System: HyperOS 3010 (based on Android 15)

* Processor: Qualcomm Snapdragon 6s Gen 3 (or Snapdragon 685)

* Display Refresh Rate: Up to 144Hz

The game runs other titles like eFootball or PUBG Mobile at high FPS without issues. Please consider adding this device to the supported list in an upcoming game update.

Thank you for your time and consideration.

Best regards,

VANDEVARTT

1 Reply

  • Any updates? I have the same situation with my 2025 M5 IPad Pro, my old device was a 2020 IPad Pro and it had a very smooth + very high frame rate. I’m wishing EA would implement us with very high frame rate for newer devices….

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