Forum Discussion
8165232333412925
23 days agoNew Novice
Cannot close ad after watching. The screen seems zoomed in and the cross button seems to be somewhere outside the screen.
- EA_Pulsar23 days ago
Community Manager
Hi there — thanks for the report about this add issue.
Could you please share some additional information to help us review this problem?
- Your device model and OS version
- Whether this happens only with that specific ad, or with others too
- Your country/region
- Whether your phone’s language is set to English
- Has the game been minimized and reopened befor this happened?
Thanks!
- 816523233341292522 days agoNew Novice
iPhone 15 pro max IOS 17.6. Happened to other ads. Asia. Phone language is English. Straight from startup, no minimize or reopen. Thanks
- EA_Pulsar19 days ago
Community Manager
Thanks for sharing the additional information with us. I’ll pass it on to the team so they can check whether there’s anything that can be done on our end regarding these ad issues.