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GLINIK_GKS's avatar
GLINIK_GKS
Seasoned Newcomer
3 days ago
Solved

Error when purchasing packages

Hi, My username in FCmobile is GLINIK_FANS .I bought the Ho Chi Minh City Festival packs, 99 FIFA points offer, on November 6th at around 6:15 PM UK time. I had 1500 points before purchasing, I bough...
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  • EA_Pulsar's avatar
    EA_Pulsar
    3 days ago

    Hey GLINIK_GKS​. We can’t view your purchase history here on the forums.
    If you have any doubts, please use the in-game Customer Support tab to contact the team — they’ll be able to check the items purchased on your account.

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
3 days ago

Hey GLINIK_GKS​. We can’t view your purchase history here on the forums.
If you have any doubts, please use the in-game Customer Support tab to contact the team — they’ll be able to check the items purchased on your account.

GLINIK_GKS's avatar
GLINIK_GKS
Seasoned Newcomer
2 days ago

Hi
The thing is, I contacted the game's customer service and they didn't do anything, not even check the transaction. They referred me to this forum to seek advice...

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