Tell me why EA FC Mobile doesn't punish hackers? Aren't they complicit with these hackers, or maybe they're selling them cheat codes?!? It's true they've set up a system to report these hackers for cheating; however, they don't enforce any sanctions. Even if you report these hackers, your complaints go nowhere. This game is truly unfortunate and disgusting.
Community Manager1440666fd7e443ec leopoldsanou
While we may not report back on any action taken against suspected cheaters, we do ask that you continue to report any and all suspected cheaters. Action is taken against cheaters whenever possible.
If you suspect unfair or abusive play, you can use the steps detailed at the following link to report.
HOW TO REPORT CHEATING, ABUSE or HARASSMENT
Thank you. EA_Barry.
We simply don’t know whether, or to what extent, EA is going after cheaters — and this lack of transparency/communication is a problem. When a community sees obvious signs of law-breaking/cheating it has to SEE justice being done. Unfortunately, EA’s policy against “naming and shaming” leaves us with ZERO evidence that cheaters are actually apprehended and punished. This is not only demoralizing to the majority of the community who play fair; it erodes faith that justice is being done and it inevitably incentivizes at least some would-be rule followers to resort to cheating. This isn’t rocket science, it’s basic sociology.
My own feeling is that EA should regularly (at least quarterly, if not monthly) report out the number of accounts it has suspended due to verified cheating and, particularly if any of these accounts are among the top ranks, they should call out at least a few names. This would not only have a deterrent effect, but, more importantly, it would instill at least some faith within the community that when we submit reports they are acted upon. Absent some sort of communication, the reporting mechanism is a complete black box and it’s no wonder we see people posting in frustration with some regularity.
