I purchased an FC Pro Mobile Box item from the FC Mobile in-app store last night, but I still haven’t received the item until now. I have also reported the issue to customer support, but I haven’t received any response yet.
I would really appreciate any help from anyone who knows how to resolve this issue.
Thank you.
Community ManagerHi there. If the FC Pro Mobile Box you purchased has still not appeared, please try restarting your phone and then logging back into FC Mobile. This can help refresh your account and sync the purchase.
If the item still does not appear after doing this, please allow additional time for the purchase to be processed. Since you have already contacted Customer Support, you can also wait for their response, as they will need to review your account and transaction details to investigate further.
