How to enable third party apps
My ad preferences are disabled I can't watch any ads that's why I am missing all the rewards
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @rul4j0wrpdh3, Do you not see an option to watch or ads or are you getting an error message when trying to load them?
In addition to that I am attaching other screenshots aswell
- EA_Illium
Hey @rul4j0wrpdh3
Thanks for the additional information. Have you already tried to clear the app's cache and check if you have ad offers appear?
I have already tried doing that and I have uninstalled and installed the games countless times but it's of no use. I don't know why the edit button of advertisement preferences option is disabled
- EA_IlliumHi @rul4j0wrpdh3, happy to pass this on to the team but we may not have any available at this time for you to watch. To confirm have you made a ticket with Tap joy already?
