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Mamun_99's avatar
Mamun_99
Newcomer
1 day ago

I am experiencing a missing main account issue in EA FC Mobile

Hello EA Support,

 

I am experiencing a missing main account issue in EA FC Mobile.

 

My original main FC Mobile account is linked to my EA Account, and it has full progress intact.

 

Due to a server timeout while switching accounts, my EA Account was accidentally linked to another profile (second/level 1 account).

In frustration, I created and deleted several guest accounts and also unlinked Google Play / EA connections.

I also uninstalled the game.

 

I want to emphasize that I did NOT delete my original main FC Mobile account.

 

Now my main account progress is missing from all login options.

Please help locate my original FC Mobile UID from your backend logs and re-link it to my EA Account.

 

Device: Android

Approximate date of issue: January 15

Game: EA FC Mobile

 

Thank you for your help.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Hey there — sorry to hear about your account. This isn’t something we can review on the public forums, but please try the steps in this guide: 

    How To Recover Your Lost FC Mobile Account

    I cannot promise anything, but the team will check if there are any options available. 

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