Forum Discussion

12 months ago

Solved

I bought fc points in fc mobile but it don't come

I purchased the 2x top up fc points 2,000 for 11 dollars or ₹999 but did not receive it.It shows that it debited my money.

EA_QueenBee
12 months ago
Hey @ep1kisthename,

Sometimes it can take up to 24 hours for your purchase to show up in game. When did you buy your points?

EA_QueenBee

Community Manager

12 months ago

Hey @ep1kisthename,

Sometimes it can take up to 24 hours for your purchase to show up in game. When did you buy your points?

v9lfdihcy94x

Rising Novice

8 months ago

I bought 2000 fc points on the x2 section for £10 2 days ago and I still haven't received them. Proof of purchase attached along with what I tried to buy.

EA_Illium
EA Staff (Retired)
8 months ago
Hey @v9lfdihcy94x If you are still missing your purchase after 24 hours please reach out to our support .

[Information] How to contact support
- v9lfdihcy94x
  Rising Novice
  8 months ago
  I have already done that many times they told me to come on here for help. This is getting ridiculous now it's been 2 and half days since I paid for something without receiving it.