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ths2nh's avatar
ths2nh
Rising Newcomer
3 days ago

Incorrect UID in redeem FC mobile website

I have only one EA account. I log in to the website: https://redeem.fcm.ea.com and see the UID displayed. Meanwhile, my UID in FC Mobile is a different UID.
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EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
3 days ago

Hey there. Are you sure that the page does not automatically log you in to a different profile? Try logging in from a new incognito tab to check your credentials. 

 

  • ths2nh's avatar
    ths2nh
    Rising Newcomer
    3 days ago

    I opened an incognito tab but the account still has a different UID. I am sure I logged in with the correct email.

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