Forum Discussion

Seasoned Newcomer

7 months ago

Incorrect UID in redeem FC mobile website

I have only one EA account. I log in to the website: https://redeem.fcm.ea.com and see the UID displayed. Meanwhile, my UID in FC Mobile is a different UID.

discussion

feedback

EA_Pulsar

Community Manager

7 months ago

Hey there. Are you sure that the page does not automatically log you in to a different profile? Try logging in from a new incognito tab to check your credentials.

ths2nh

Seasoned Newcomer

7 months ago

I opened an incognito tab but the account still has a different UID. I am sure I logged in with the correct email.