Missing Star Pass After Purchase

Question

Dear EA Support Team,I recently purchased the Star Pass in FC Mobile. The payment was successfully deducted from my account, but I have not received the pass in the game.Here are the details of my purchase:Purchase Date &amp; Time: February 8, 2025, at 04:34Payment Status: Completed (Amount deducted)Could you please check this issue and provide a solution? I would appreciate your prompt assistance.Best regards,

sanyosa · Answer

Contact support in game

mendozzamagic · Answer

For account and payment issues you need to contact customer service via the in game settings menu - thanks 🙏&nbsp;

scorp3_hakan · Answer

In-game customer service is not responding. Unfortunately, I can't get any help from there.

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Missing Star Pass After Purchase

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