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Re: 200 Drafts Vouchers bug main thread

Hey guys 

Ea is doing things that are not just unprofessional but unethical. First there was a glitch where they gave free 200 draft vouchers and now they haven't provided us any positive response from their side regarding compensation for those who missed out. 

The reason we won't get equivalent compensation is because Ea thinks that even if some amount of people got free 200 draft vouchers, it isn't that big of a loss as compared to when they will have to give every single player 200 drafts which will lead to a huge monetary loss. But I believe they won't suffer much monetory loss if there are different type of draft vouchers in TOTS when max ovr will be 119 and we can only spend our 200 draft vouchers for current drafts for 117 ovr players. 

And now they have also removed the live ovr exchange for leg 1 players when it clearly stated "expires in 28 days". This is extremely disappointing, you literally just told us that it will expire after 28 days. Your employees also said that live ovr players will only give 5 phase 2 tokens and now they are giving 150 phase 2 tokens. 

Just bring back the leg 1 exchange!

9 Replies

  • 2r2f1pioft4r's avatar
    2r2f1pioft4r
    Rising Newcomer
    6 days ago

    They will not compensate us with anything may be a big amount of 2 or 3 draft vouchers so don't expect anything more if you are ready to be treated unequally then only play this game . At last it's just a game but you can't win from players who got 200 drafts

  • Kannix_NL's avatar
    Kannix_NL
    Rising Traveler
    6 days ago

    Yes this all is beyond just unfair. I have plenty of event tokens but suddenly I lost the option to collect 3 117s! Completely unannounced! The counters indicated I had plenty of time to still collect them. You cannot do this, EA! Bring these options back!

    And the hundreds of draft vouchers glitch does need significant compensation as well. That’s just an horrendous advantage for those lucky enough to benefit from it. 

  • 1440666fd7e443ec's avatar
    1440666fd7e443ec
    Seasoned Ace
    6 days ago

    I couldn’t agree more… EA is lost at sea with this franchise. There are new glitches virtually every other day and the company has been poor about making users whole when these glitches materially affect our squads and/or our competitiveness.

    In the case of this latest draft voucher issue, the compensation should have been issued immediately (as in today). Every day that passes with some users having strengthened their teams thanks to the 200 free draft vouchers means they are able to out compete the rest of us for rewards (like those 10k gem bonuses in Division Rivals FC Champions). It’s truly a situation where justice delayed is ultimately justice denied because there are clear knock-on effects of the original glitch.

    As for the Dreamchasers duels issue, I wholeheartedly agree that the event design was/is misleading. I assumed the same players would be available throughout this round (i.e., both legs of the respective ties). Unfortunately, poor event design and inadequate instructions/descriptions of event mechanics are nothing new with this franchise. And, based on my experience, EA doesn’t seem to want to ever admit an error (let alone learn from it). One recent example was the USA Nation’s story event where the original release indicated you could win additional tokens by guessing players using fewer hints. But within the first few hours of the event EA altered the event text (removing any mention of a reward for using fewer hints) without any explanation (even though the alteration made the fact that there were hints meaningless!). 

    Which is all a long way of saying:  “We’ve seen this all before.” EA is not owned by gamers/coders anymore — it’s owned by wealthy investors (like the Saudi sovereign wealth fund) seeking to wring every last penny of profit from each title. They’ve obviously stripped down the team behind FCM to the bear minimum, otherwise we’d never see so many bugs landing in our laps (and don’t even get me started on how badly the game mechanics have stagnated!). And then they top it all off by being unresponsive/uncommunicative when the proverbial crap hits the fan (like with this voucher glitch). I mean, if you put out a glitchy product then the least you can do is:  (1) OWN the mistake; (2) promptly COMMUNICATE what you plan to do to make it right; and (3) HOLD EVERYONE AFFECTED HARMLESS. It’s customer service 101.

     

  • seuwfu7pjxtt's avatar
    seuwfu7pjxtt
    Seasoned Newcomer
    5 days ago

    They will not bring back the leg 1 players but we can fight for atleast 100 draft vouchers

  • dzrtr's avatar
    dzrtr
    Hero
    5 days ago

    A few people dmed me about this post.

    I suggest that people take a deep breath. Clearly some mistakes were made and some people ended up with 200 vouchers (and other issues were observed). 

    It appears that EA is looking into it but nothing has been shared back with the mods to date so I have no idea whats next.

    My opinion: the lack of comms is likely related to the fact that they are trying to figure out the way forward. Pretty sure that Pulsar will share details when these are known so standby for time being.

    Ps. Asking for likes of 100 vouchers is pointless as that probably never going to happen. Basic math is 200 fp per voucher, times 100, then check how much you'll need to pay for 20000 FP.  EA or any other company aint going to give away hundreds of dollars per player, period.

  • Ok12340's avatar
    Ok12340
    New Novice
    5 days ago

    So basically, people who have spent several thousand dollars and get caught out within hours because of "YOUR" mistake. We just ignore that?

    You're raking in millions of dollars and what are we getting? A draft, 300 rubies and 50 progression points?

    You've smashed the entire season's rankings, but we're supposed to just take a breather? Zero respect for us, your customers. Nice mentality, EA.

  • Ok12340's avatar
    Ok12340
    New Novice
    5 days ago

    So basically, people who have spent several thousand dollars and get caught out within hours because of "YOUR" mistake. We just ignore that?

    You're raking in millions of dollars and what are we getting? A draft, 300 rubies and 50 progression points?

    You've smashed the entire season's rankings, but we're supposed to just take a breather? Zero respect for us, your customers. Nice mentality, EA.

  • dzrtr's avatar
    dzrtr
    Hero
    5 days ago

    For a start I do not work for EA so as a fellow player who also "missed out" but also is a volunteer mod. I'll repeat the same thing. Yes,  take a breather because until EA figures it out, there is nothing anyone can do. The major mistake has unbalanced the game and it needs resolving asap. Asking for vouchers worth hundreds per player isnt going to fix the broken balance, in fact it might make it worse. 

    Also ask yourself, would you give 40k FP each to hundreds of thousands of players? Thats worth millions of USD out of your pocket.  Yea, let that sink in, lol.

  • Ok12340's avatar
    Ok12340
    New Novice
    5 days ago

    My mistake, but the solution can be found quickly. It won't cost EA anything except time. It's about rolling back the accounts that benefited from it (badges and players acquired through trades). This is entirely possible using save files.

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