Stolen Account
I have account problem, As in the title. My account seems to have been stolen by someone, initially I deleted the FC Mobile game and then reinstalled it, but for some reason I ended up creating a new...
Forum Discussion
EA_QueenBee
Community Manager
Community ManagerHey GabriCarli0sk,
If your Google account has been hacked, I'd recommend updating the security settings on that account. Be sure to set things up like 2FA and remove unknown devices from the list there.
The good news is that all my accounts, including my EA account, are back. The bad news is that my FC Mobile account is no longer on the EA account. If only I had linked it to the Play Store or Facebook, maybe someone else wouldn't have taken my account. So, thank you for your reply.
- EA_QueenBee
Do you still have the User ID of your old account? If so, our live support team may be able to take a look at this for you.
They said that advisors not supported this issue
Can i just like making a new one and ask customer care in there?
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