Can't play main event. Why is it locked with 7 days to go?
@Konterman The tab remains open so that last weeks rewards can be claimed ... the gameplay component is shut because there would be no way to claim the rewards at the end of this week when the event ends and the tab closes.
I have pointed out to Dev Team that it is confusing
I have the same problem.
I can't retrieve the 20 weekly tickets and therefore can't play the match.
EA Staff (Retired)Hey Everyone
Thanks for letting us know what you are running into with FC Mobile. Depending on your device can we try the steps in our EA Help articles;
If this keeps up let us know the following:
Thanks!
The original question was not from @Sanyosa but from @pelicanos and me (Konterman)🧐
Since the event is supposedly blocked for all players, the question is justified @EA_Illium 🥸
After all, it's about the weekly rewards (+90 players and gems) that we can't collect if the event remains locked.🤷🏻♂️
Next time @MrGrandpaSteve I ask you, as mentioned so often, to read the posts properly before you write something pointless.🙄
Thank you and I hope we get an official plausible explanation in time🙏🏼😇
@Konterman The tab remains open so that last weeks rewards can be claimed ... the gameplay component is shut because there would be no way to claim the rewards at the end of this week when the event ends and the tab closes.
I have pointed out to Dev Team that it is confusing
@EA_Illium embarrassing!
EA Staff (Retired)Hey @pelicanos
Thanks for sharing the feedback!
We also try to gather relevant information when sharing feedback or reports with the team, from time to time that might mean you see a CM share troubleshooting steps or ask for specific information before sharing with the team.
Cheers!
