A BUG!!!!!!!!!!!!!! pls answer me soon

Dear EA SPORTS gentlemen
I got hamsik (108) by opening a pack in the fire and water event but when I went to put it in the team it was no longer there.
I hope I didn't sell it by mistake because I would never have done it. If you answer me, sorry if I don't answer in the next few days because I'm going on vacation at most you can send me a message about what happened
the number: [*]

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[*] Please never share personal information in the forums. Moved this thread from IT to EN Boards. Please make sure to be posting in the right language board!