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zilverzurfer's avatar
zilverzurfer
Seasoned Rookie
7 days ago
Solved

Adds not available

Hi there,

Since 08:00 AM (CET) adds aren’t available to watch. 
It happens to any add no matter the chapter (daily quest, gems store…)

The main “add title” is shadowed -showing no add available to watch- and if you anyway try the message “No ads available now” appears.

Happens in iOS (iPhone and ipad). Already uninstalled, power off the device and reinstall and it didn’t solve anything!

any ideas??

thanks in advance for your help

 

 

  • zilverzurfer's avatar
    zilverzurfer
    7 days ago

    Solved!!

    how come didn’t think about it sooner… 🤦‍♂️

    it’s a thing related to security/settings of wifi (I’m away, not home), when Connected to cell data ads are available!

    thanks mendozzamagic for being there 👍🏻

6 Replies

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  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    7 days ago

    Hi mate - ads are region based - sometimes the total available ads for a region are all utilised and you need to wait until the next reset to access again 

  • zilverzurfer's avatar
    zilverzurfer
    Seasoned Rookie
    7 days ago

    Thanks mate for your help (once again 😉)

    Understood, Never happened before (in 2 years) though. 
    Waiting then for reset!

  • zilverzurfer's avatar
    zilverzurfer
    Seasoned Rookie
    7 days ago

    Unfortunately nothing has changed 😢

    No ads available to watch, anywhere… does it make sense to run out of ads for a whole region within the first hours of the day? (Bearing in mind it already started to happen yesterday… 2 days in a row…)

     

  • zilverzurfer's avatar
    zilverzurfer
    Seasoned Rookie
    7 days ago

    Solved!!

    how come didn’t think about it sooner… 🤦‍♂️

    it’s a thing related to security/settings of wifi (I’m away, not home), when Connected to cell data ads are available!

    thanks mendozzamagic for being there 👍🏻

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