Forum Discussion

wanjixuan's avatar
wanjixuan
Seasoned Newcomer
14 hours ago

can't login in youtube in extra time FCM TV

No matter how I click, it doesn't respond, I really need it to get the rewards 

ios

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    Hi, thanks for reporting this. Please try fully closing FC Mobile and YouTube, then restart your device. After that, make sure both apps are updated and that you are signed in to YouTube in both the YouTube app and your web browser.

    You can also temporarily change your default browser and try again. Choose another browser, return to FC Mobile, and try the FCM TV YouTube sign-in button again. You can switch your default browser back afterward.

    If it still does not respond, please try switching between Wi-Fi and mobile data and clear the FC Mobile app cache. Please avoid reinstalling the game unless your progress is safely linked to an account.

    Let us know your device model and operating system. 

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