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Why the game not work at my phone
f3mvv6uxv3hf
13 hours ago Place FC Mobile Technical Issues
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Account lost after 27 Season Update – paid account, need restore
Hi EA team, After the 27 Season Update, FC Mobile loads a brand-new account for me: 0 coins, 0 gems, and a squad of ~60 OVR starter players. I log in with Game Center and my Apple ID has not changed. EA confirmed there is no season reset this year, so my original account should still exist. • Original nickname: Chelsea 101 • Login method: Game Center (iOS) • Current (empty) account UID: [UID] • In-app purchases on original account: about US$50 I have already signed out of Game Center, restarted my phone, and signed back in, but it still loads the empty account. The in-game Customer Service only shows preset FAQs. Could a community manager please help escalate this so my original account and purchases can be restored and re-linked to my Game Center? I can provide my Apple ID and purchase receipts privately to support. Thank you!
ehjclcuek3op
22 hours ago Place FC Mobile Technical Issues
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Defender and goalkeeper are really ugly
EA is bad, the defenders are really ugly and the goalkeepers are very poor. If you fight against a higher overall player, it's definitely the defender and the sudden goalkeeper. So many strange things in this game and this is not fair because this determines how high your team strength is not determined by skill and this is bad
playe56
1 day ago Place FC Mobile Technical Issues
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What can i do - login failed error
How do i fix this i been doing everything and nothing worked CM: Edited thread title to provide additional context.
Solved
43bnt33upnxp
1 day ago Place FC Mobile Technical Issues
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4 Substitutes
Hi EA Hope all is well I love the new update and new features however I was hoping yall would add an extra substitute and make it 4per game instead of just 3. Would this be an option for next weeks update or when you guys release the next update? Looking forward to this. Thanks
x8jswdfzqyg7
2 days ago Place FC Mobile Technical Issues
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In Progress - Default League Lineup Issue
# Executive Summary A critical system-level defect in the default lineup architecture is causing unintended lineup propagation across game modes, directly compromising competitive integrity in Tournament play. The issue has persisted for 6-7 months post-revamp without resolution. # Technical Problem Description ## Core Defect The default lineup system lacks proper mode isolation. The current implementation treats default lineups as a globally shared state rather than mode-specific configurations. Any lineup modification in one game mode triggers a system-wide override that replaces all default lineups across every game mode. ## Replication Path 1. Player establishes “Default Tournament Lineup” (e.g., 120 OVR optimal squad) 1. Player enters VSA/Division Rivals/Event mode and modifies lineup for mode-specific requirements 1. System automatically propagates this new lineup as the default across all modes, including Tournament 1. Player’s Tournament default is silently overwritten without notification or confirmation # Impact Analysis ## 1. Event-Driven Forced Modifications Event objectives (e.g., Footyverse “Score 2 goals with Van Basten”) mandate inclusion of specific player versions that may be: - Lower-rated variants of existing players - Positionally suboptimal - Chemistry-disrupting These requirements force temporary OVR reductions of 5-15 points during event completion phases. ## 2. Unintended Tournament Squad Degradation When players complete event tasks: - Their event-optimized lineup (featuring lower-rated required players) automatically becomes their Tournament default - No in-game warning indicates this replacement has occurred - Players unknowingly enter high-stakes Tournament matches with weakened squads ## 3. Competitive Disadvantage at Scale League-level consequences: - Multiple league members simultaneously affected during event windows - Opponents face 100-110 OVR squads instead of expected 115-120 OVR competition - Tournament outcomes skewed by lineup degradation rather than tactical skill - League rankings artificially depressed due to preventable losses Metrics of Impact: - Estimated 30-40% of active players affected during each event cycle - Tournament win rate reduction of approximately 15-25% during event periods - League performance gaps widening due to systemic rather than skill-based factors # Root Cause Assessment ## Architectural Flaw The system appears to implement a singleton pattern for default lineups rather than a composite pattern with mode-specific instances. # Expected System Behaviour ## Mode Isolation Requirements Independent State Management: Each game mode must maintain its own default lineup instance with zero cross-contamination 1. Explicit Modification Protocol: Tournament defaults should only change through: - Direct manual update within Tournament interface - Explicit user confirmation when attempting cross-mode updates 1. State Persistence Validation: System should verify mode-specific defaults remain unchanged after operations in other modes 1. User Notification System: Any automatic lineup change should trigger an in-game alert with rollback option ## User Interface Requirements - Clear visual indicators showing which default lineup is active per mode - Confirmation dialog when saving a lineup as default: “Apply this lineup as default for [Tournament] only or [All Modes]?” - Mode-specific default lineup management screen showing all saved defaults simultaneously # Business Impact & Priority Justification ## Why This Qualifies as Critical Priority ### 1. Competitive Integrity Violation - Tournaments often feature reward tiers (coins, player packs, rank points) - Bug-induced losses directly impact player progression and retention - Players are punished for engaging with event content—creating negative incentive structures ### 2. User Trust Erosion 6-7 month persistence suggests either: - Development team unaware of severity - Issue deprioritized despite player reports - Continued non-resolution damages player confidence in game systems ### 3. Revenue Impact Potential - Players invest resources (time/money) building competitive squads - System bug negates this investment, potentially reducing future spending - Competitive players may migrate to alternatives if integrity issues persist # Recommended Resolution Path ## Immediate Hotfix (Short-term) 1. Implement mode-specific default lineup storage in backend database 1. Add user confirmation dialog for any default lineup save operation 1. Introduce visual indicators showing active default per mode ## Long-term Solution 1. Redesign lineup management system with proper architectural separation 1. Implement comprehensive regression testing suite for cross-mode interactions 1. Add telemetry to monitor unintended lineup changes in production 1. Create user-facing “Lineup History” feature allowing rollback of unintended changes # Testing Requirements - Verify lineup isolation across all mode combinations (Tournament - VSA, Tournament - Events, etc.) - Validate lineup persistence after app restart - Confirm lineup state remains stable during event participation - Test edge cases: rapid mode switching, simultaneous event + tournament participation # Additional Context for Development Affected Game Modes: - Tournament (highest impact) - VSA (moderate impact) - Division Rivals (moderate impact) - Events (trigger source) Player Actions Triggering Bug: - Completing event objectives requiring specific players - Modifying lineups for chemistry experiments - Testing formations in different modes Duration Since Introduction: 6-7 months (post-game revamp), suggesting architectural rather than superficial bug # Closing Statement This defect represents a fundamental failure in system architecture that directly undermines the competitive framework the game is built upon. The persistence of this issue for 6+ months, despite player reports, suggests a disconnect between user experience priorities and development roadmap execution. Request for Transparency: - Acknowledgment of issue with estimated fix timeline - Interim workaround guidance for affected players - Commitment to priority escalation given competitive impact The bug punishes engagement with game content—a design anti-pattern that requires immediate executive attention and resource allocation. [Title changes for clarity and visibility]
Solved
kchoong
2 days ago Place FC Mobile Technical Issues
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4likes
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Screen tear during matches
After the update, i noticed that during a match, the cut scene transitions causes screen tear or frame rate drops. I’m playing on an iphone 14 pro, and my device is cooled so i know it isn’t a device issue because before the update the game wasn’t like this. The match server connectivity was an issue before, but after the update i noticed it worsened. Now every match is high ping, packet loss. I have ran diagnostics on my ISP, and they’re not the problem. Please, please optimize your game. I really wanna keep playing, but the lag is so bad during division rivals.
cgamalo
2 days ago Place FC Mobile Technical Issues
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AFC
The game crashes every time I select "Ready to Match" at the AFC Saudi Arabia's Road event.
irucamusic
2 days ago Place FC Mobile Technical Issues
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Players can’t be used in signing
I want to exchange my rice for shards, but after I substitute it by other players in all my lineups, it appears that he is still in my lineup and I don’t know how to get him out. Can anyone help me pls!
55ydwuhuq9cd
2 days ago Place FC Mobile Technical Issues
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1like
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3RD ANNIVERSARY GAUNTLET
Dear ea I played the event 3RD ANNIVERSARY GAUNTLET and I have 44 stars but in the match with the TOTS ( one before the last one ) I do everything as the tasks say but the optional one that says (assist for 1 hat-trick ) I tried to complete it I tried with a player that gets +3 when he scores and with a normal player that the goals count normally but it doesn’t want to be done I don’t know why could you check it and possibly fix it . Thank you
nicksiuuu007
2 days ago Place FC Mobile Technical Issues
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2likes
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