Disconnect issue

Subject: Urgent Complaint – Repeated FC Mobile Match Disconnections and Unfair Losses

Dear EA SPORTS FC Mobile Support Team,

I am writing to formally report a recurring disconnection issue in EA SPORTS FC Mobile. This problem has occurred repeatedly, and it has started affecting my ability to play matches properly.

Whenever I try to enter or play a match, the game disconnects unexpectedly. This is extremely frustrating, especially when it results in unfair match losses and affects my competitive progress.

My Account Details:

• Game: EA SPORTS FC Mobile
• Player UID: removed
• Device: Vivo V30e
• Platform: Android
• Issue: Repeated disconnections when starting or playing matches

I request that your technical team investigate this issue thoroughly, including possible server-side problems, connection errors, and account-specific issues.

I have experienced this problem repeatedly, and I do not want to keep receiving generic troubleshooting advice without a proper investigation. Please identify the underlying cause and implement a lasting solution so that I can play matches without repeated disconnections.

I also request that EA review the impact these disconnections have on my competitive match results, where applicable.

Please escalate this complaint to the appropriate technical team and provide a clear response explaining the cause of the issue and the steps being taken to resolve it.

I enjoy playing EA SPORTS FC Mobile, but recurring technical problems are seriously affecting my experience. I expect this complaint to be taken seriously and investigated as soon as possible.

Thank you for your time. I look forward to your response and a lasting resolution.

Regards,
FC Mobile Player
Player UID: 919636747377786880