Forum Discussion

Newcomer

9 hours ago

Double payment processed

An extra 99 rupees has been debited because of a glitch from fc mobile , in the scoring streak pack , I purchased once , got the reward , but the thing didn't unlock 🔓 so i purchased again , it processed the payment but no reward was recieved, hope I either get refund or the player pack of the respective reward , fc mobile ID- kd_4335.

connectivity

1 Reply

EA_Pulsar
Community Manager
8 hours ago
Hey there. We can’t review your account or transactions here on the forums.
Still, please try restarting your device and checking your store purchase history to confirm whether the transaction was completed or rejected.
If you still experience issues, please prepare a proof of purchase and contact our in-game support team so they can investigate further.