Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHi Everyone,
If this continues would you be able to share the following information in a Private Message?
- Player ID:
- Device (make/model):
- Are you playing on Cell Data or Wifi?
- Have you tried another device?
- Do you get any error messages?
For further assistance, you can reach out to our support following the steps below:
[Information] How to contact support
Thanks!
2 years ago
UID- 375857412902744064
IPhone 11
The Care group offer for 32,384 gems.
I completed the offer between 8:10 and 8:20 am on 10/24/2023
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