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fjsvtxi2a5wb's avatar
fjsvtxi2a5wb
11 months ago

Error in opening FC mobile on new Ipad

After installing FC Mobile on a new iPad, I get an error. See attachement. I already tried de- and reinstalling the game.
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
11 months ago
Hi @fjsvtxi2a5wb, Apologies but what does the message translate to?

  • fjsvtxi2a5wb's avatar
    fjsvtxi2a5wb
    11 months ago

    It says:

    Try again. No acces to the configuration of the current build. Restart the game and try again

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      11 months ago

      Hi @fjsvtxi2a5wb 

      Thanks for the translation! To confirm are you trying to play the beta of FC Mobile, or should you be in the normal game app?

      If so, can we try the steps in our article; Troubleshooting on iOS

      Cheers!

      • fjsvtxi2a5wb's avatar
        fjsvtxi2a5wb
        11 months ago

        The normal game.

        I tried these steps. I can download and open other apps, but I tried another EA sports app (ufc2) and that gives the same error.

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