Forum Discussion
EA_Illium
EA Staff (Retired)
11 months ago11 months ago
Thanks for trying to help.
I decided to take a more drastic approach and did a full reset of the iPad and reinstalled with a new Apple ID.
Lost the game progress, but was able to download and start over.
Thanks.
- EA_Illium11 months ago
EA Staff (Retired)
Hi @fjsvtxi2a5wb, Thanks for the update!
Did you have your game backed up with an account? If so you should be able to recover progress.
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