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5v5vwtiy1yep's avatar
5v5vwtiy1yep
Not applicable
1 year ago
Solved

failed purchase error

I haven't received FC Points after purchase of FP Limited Offer Pro. Transaction data from Google Play: Order number: GPA.3321-5188-9314-58450 Order date: 31 Aug 2024 23:08:20 CEST   Product...
  • EA_Illium's avatar
    1 year ago

    Hey @5v5vwtiy1yep 

    We can check with our support to see if they have further information on the attempted purchase, select the in-game option to reach out to them. 

    If not we may also want to reach out to your payment provider.