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DetrimentalBall's avatar
DetrimentalBall
11 months ago
Solved

FC Mobile - EA Account not signing in

I recently got the new Google Pixel 9 Pro XL and when I try to sign in to my EA account on FC Mobile it takes me to the EA account sign in screen but when it tries to return to FC Mobile it is just a...
  • DetrimentalBall's avatar
    DetrimentalBall
    11 months ago

    @EA_Illium 

    I found the solution for this.

    The pixel by default uses a high resolution and not full resolution.

    I sent into my pixel's settings and changed my screen resolution to full resolution and was able to link my EA account normally.

    Hope this helps.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
11 months ago

Hi @DetrimentalBalls 

Thanks for the additional information, Can you clear the cache of FC mobile and try linking your EA account again?

DetrimentalBall's avatar
DetrimentalBall
11 months ago

@EA_Illium 

I found the solution for this.

The pixel by default uses a high resolution and not full resolution.

I sent into my pixel's settings and changed my screen resolution to full resolution and was able to link my EA account normally.

Hope this helps.

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