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q0t9cqgtz0ya's avatar
q0t9cqgtz0ya
Seasoned Newcomer
4 months ago
Solved

I purcahsed star pass

I wanted to buy it and i did, removed money from my bank account but i didnt get anything i have even proof that i did pay for it 

My id is [Edit - CM]

  • Uninstall the game and then install it and clear cach and force stop, then clear the storage by deleting the unused apps and games and then restart the phone, open the game and enjoy, if you have still this problem, go to help ea...

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey there, please make sure to restart your game and see if this will synchronize your profile. If you need more help, please follow this article to get help in-game.

  • Uninstall the game and then install it and clear cach and force stop, then clear the storage by deleting the unused apps and games and then restart the phone, open the game and enjoy, if you have still this problem, go to help ea...

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