Forum Discussion

2 years ago

FC Mobile - Shop "Purchase Failed"

It's been 3 days and i'm still getting the store error when buying FC: Can anyone please tell me what is this error and its solution.

EA Staff (Retired)

2 years ago

Hi @KrakowskaBestia, Can you try to clear the games cache first?

2 years ago

I've tried, also reinstalled the game but didn't help. My friend has the same problem so it's not only me ☹️

KornelciaTygrys
2 years ago
Mam ten sam problem, nie mam pomysłu jak to rozwiązać. Pisałem na czacie w ustawieniach gry, ale póki co bez rezultatu. W razie co daj znać
mendozzamagic
Hero+
2 years ago
@KrakowskaBestia Contact customer service via the in-game settings menu
- KornelciaTygrys
  2 years ago
  I've done it. Did not get any solution from yesterday.
  - Kortezz26
    2 years ago
    Też mam ten sam problem od kilku dni. I nie tylko ja bo sporo ludzi o tym piszę. A wy EA z tym nic nie robicie. Czy ktoś sobie już z tym problemem poradził?