FC Mobile - Shop "Purchase Failed"

@e1980637e9fdcd37 

Please contact us in-game for help with this, thanks.

https://help.ea.com/en/help/ea-sports-fc/find-your-fc-mobile-user-id/

I've got this problem for 2 weeks nearly. I can't buy anything in game. I re-installed game. I re-added payment method which i used to buy something in the past.

I've got the same issue. Cleared the caches but I am still unable to make a purchase in a store.

genius! xD

I have solution... change language in phone settings to english... It gonna work for some reason XD

Zmiencie jezyk na angielski w ustawieniach telefonu, wtedy dziala... XD

Having the same issue. Seems like a lot of people from Poland are having the same problem. A new event just dropped and I can't buy a Star Pass, Welcome Pack, nothing. In-game customer service doesn't help at all.

U mnie to samo, customer service nie potrafi pomóc, odpowiedzieli mi dwa razy ale tylko odsyłają do nic nie znaczących linków 

Też mam ten sam problem od kilku dni. I nie tylko ja bo sporo ludzi o tym piszę. A wy EA z tym nic nie robicie. Czy ktoś sobie już z tym problemem poradził?