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R4huI's avatar
R4huI
Seasoned Newcomer
1 day ago
Solved

FC Mobile Account Suspension !

[CM edit – UID removed for your safety. Please never post it on public forums.] Hello EA, I just played 3 division matches won 3 of them by nail biting, suddenly my account got banned suspended for...
android
  • EA_mplsnow's avatar
    EA_mplsnow
    1 day ago

    Hey R4huI​​, 

    If you feel that an action was placed on your account incorrectly, please follow these steps to create an appeal so our Terms of Service team can take another look. They'll have the right tools and records to review this for you, as we're unable to make any changes or discuss account details here on the forums. 

    Once you create the appeal, please keep an eye on your case history page, and the ToS team will reach out via email once that review is complete. Thanks!

EA_mplsnow's avatar
EA_mplsnow
Icon for Community Manager rankCommunity Manager
1 day ago

Hey R4huI​​, 

If you feel that an action was placed on your account incorrectly, please follow these steps to create an appeal so our Terms of Service team can take another look. They'll have the right tools and records to review this for you, as we're unable to make any changes or discuss account details here on the forums. 

Once you create the appeal, please keep an eye on your case history page, and the ToS team will reach out via email once that review is complete. Thanks!

R4huI's avatar
R4huI
Seasoned Newcomer
23 hours ago

I've followed the steps u mentioned above but I can't see the issue i mean my account suspension issue in the penalty history page though I've logged in with the account properly still it's not showing ! 

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