Forum Discussion

2 years ago

Fc mobile crashing

Hi I am having constant crashing issues on my Mobile. When I log in and pick a game the screen goes black. This happens every time. Help please. I have reinstalled a few times and cleared my cache. ...

EA_Illium

EA Staff (Retired)

2 years ago

Hey @rbb2448

Thanks for trying those steps, would it be possible to try your device on another network or your account on another device to see if this continues?

Cheers!

rbb2448

2 years ago

Thanks for your reply. Sorry I haven't access to another device or network. Has been a little better recently but occured s few times tonight whilst playing a game

Regards Roger

EA_Illium
EA Staff (Retired)
2 years ago
Hi @rbb2448, Thanks for the update and no worries! I can pass this on to the team to be aware of.
rbb2448
2 years ago
Crashed four times today in a row while playing a game before I gave up. Four forfeited games!!!!! Unplayable
rbb2448
2 years ago
STILL crashing !!!
mendozzamagic
Hero+
2 years ago
@rbb2448 Do you clear your device cache before playing?