Forum Discussion

apgfqkprtpzq's avatar
apgfqkprtpzq
Newcomer
9 days ago

FC mobile game DOB different

Hi,

My DOB is different on my FC mobile to my EA account. I can’t log in to my mobile account to change it as it won’t allow me to.

 Been trying for two days please help. Have asked customer service but no further ahead!

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hi apgfqkprtpzq​

    The DOB can be updated with the support team's help. You mentioned you've already reached out to them?

    Did you connect with the by starting the ticket from in-game,  and sharing your User ID. They may also need to verify your age, but once they can confirm you're not a minor/underage, they'll assist you with the DOB update. 

     - EA_Lanna

About FC Mobile Technical Issues

Trouble with EA SPORTS FC™ MOBILE? Issue with a crash, or error? Join this community to discuss troubleshooting.2,678 PostsLatest Activity: 2 hours ago