Forum Discussion
EA_Illium
EA Staff (Retired)
2 years ago2 years ago
Yes sir I did. But nothing worked. I open the game and I get a black screen I keep waiting for nearly 5_10 minute then I'll get " Fc mobile is not responding".
- EA_Illium2 years ago
EA Staff (Retired)
Hi @Wadhahishim
Would it be possible to get the following information or in a Private Message?
- Player ID:
- Device Make/Model:
- Are you on Cell data or Wifi?
- Does this happen on another device?
Thanks!
- 2 years ago
i got the same problem, when load the game it often going black screen and then crash. can you help me?
- Player ID: 402830986061606912
- Device Make/Model: xiaomi redmi s2
- Are you on Cell data or Wifi? wifi
- Does this happen on another device? i dont have othe device
- mendozzamagic2 years agoHero+@95ss0fkcbgt2 Go into your device settings and clear your game cache
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