Forum Discussion

Re: Can't play Matches - Resource Download Error

Hello EA Support,

 

I am still unable to access EA SPORTS FC Mobile.

 

I repeatedly receive this error:

 

“RESOURCE DOWNLOAD ERROR [0x000003E8]”

 

The important point is that FC Mobile is not working over mobile network on other devices as well, not only on my Vivo X300.

 

Device: Vivo X300

OS: Android 16

FC Mobile Version: 28.0.01

Region: India

 

I have already tried Wi-Fi, mobile data, restarting the device, clearing cache, checking storage, and reinstalling the game.

 

However, the problem still continues.

 

Please check whether there is a server-side, network, or resource-download issue affecting FC Mobile, especially for mobile network users.

 

Please investigate and provide a solution.

 

Thank you.

2 Replies

  • eph156nxm5eb's avatar
    eph156nxm5eb
    Newcomer
    4 days ago

    “I deleted my FC Mobile account a long time ago. I'm trying to create a new account, but whenever I press Continue I get ‘Successful Account Deletion [0x000003E8]’. I’ve cleared the cache/data, reinstalled the game, and changed Google Play Games sign-in settings.”

  • j8855ggv0dls's avatar
    j8855ggv0dls
    Rising Novice
    4 days ago

    Hello EA Support,

     

    I am still unable to access EA SPORTS FC Mobile because I repeatedly receive:

     

    “RESOURCE DOWNLOAD ERROR [0x000003E8]”

     

    The problem is still not fixed.

     

    Device: Vivo X300

    OS: Android 16

    FC Mobile Version: 28.0.01

    Region: India

     

    I have already tried:

    - Wi-Fi and mobile data

    - Restarting the device

    - Clearing the game cache

    - Reinstalling FC Mobile

    - Checking available storage

     

    I have sufficient free storage, but the game still shows the same resource download error.

     

    Please investigate this issue and let me know if this is a known compatibility/server issue with Android 16 or the latest FC Mobile version.

     

    Please provide a solution or fix as soon as possible.

     

    Thank you.