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y71jof4f3omx's avatar
y71jof4f3omx
Traveler
1 day ago

FC Mobile shows "device not compatible" after reinstall on Samsung Galaxy A06

Hi EA Support,

I'm having trouble reinstalling EA SPORTS FC Mobile on my device.

Device: Samsung Galaxy A06 (model SM-A065F)

OS: Android 16 (One UI 8)

What happened:
I had FC Mobile installed and working perfectly on this exact device. Yesterday I deleted the app, and today when I try to reinstall it from the Google Play Store, it shows "This app is not compatible with your device."

Nothing about my device has changed since it last worked.
Could you please check the compatibility manifest for the Galaxy A06 (SM-A065F) and let me know if this can be corrected, or advise on how I can reinstall the game?

Thank you for your help.

4 Replies

  • TmntXI's avatar
    TmntXI
    Seasoned Newcomer
    2 hours ago

    So Today I arrived back from vacation (2 months). Ive come to check my FC account but it needed an a update once i went to google play store it says "this app isnt conpatible with your device anymore" even when I try searching for the game its not there the game. Im using a Samsung Galaxy A05s. Right now i went on my other phone (Samsung Galaxy A04) to see if i could install FC it worked and I downloaded its much slower than my main phone (A05s) which somehow isnt compatible... please EA fix this issue....

  • Hello, I’m unable to install EA SPORTS FC Mobile from Google Play because it says “Your device isn’t compatible with this version.”

    My device is a Samsung Galaxy A06, model SM-A065F/DS, with 4 GB RAM, Android 16, One UI 8.0. My device is also Play Protect certified.

    Could you please check whether this model is supposed to be supported and why Google Play is blocking the installation? I have attached screenshots of the error and my software information.

  • Model: vivo T3 Lite 5G

    Chipset: MediaTek Dimensity 6300

    RAM: 4 GB physical

    Android: 15

    Funtouch OS: 15

    Play Protect: Device is certified

    Problem: FC Mobile was playable on this exact phone yesterday, but after uninstalling, Google Play now says “Your device isn't compatible with this version.”

  • Device: OPPO A16k (CPH2349)

    Android: 11

    RAM: 4 GB

    Play Protect: Certified

    FC Mobile was successfully installed and played on this exact device today from approximately 3:30 AM to 5:30 AM. I normally install and play FC Mobile on this device every day.

    I deleted the game after playing, before the game downloaded its update. When I tried to reinstall it afterward, Google Play began showing “This app is only available for your other devices.”

    The FC Mobile Play Store page opens normally, but CPH2349 is no longer eligible. My other device, OPPO Reno10 5G (CPH2531), is shown as eligible.

    Please confirm whether the OPPO A16k/CPH2349 has recently been removed from FC Mobile compatibility, and why it was still able to install and run earlier today