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4xnp6y3s0yug's avatar
4xnp6y3s0yug
Seasoned Newcomer
2 days ago

FC Mobile Stuck on Black Loading Screen – iOS

Hello EA SPORTS FC Mobile Team,

I am experiencing a problem with FC Mobile on my iPhone.

When I launch the game, it starts loading, but then it gets stuck on a black screen with the FC Mobile logo in the center. I cannot access the main menu or play the game.

I have already tried several troubleshooting solutions, but the issue still persists.

I also tried reporting the problem through EA Help, but the reporting form was not working.

Please investigate this issue and help me resolve it.

Platform: iOS

I have attached a screenshot of the problem.

Thank you.

 

ios

1 Reply

  • 4xnp6y3s0yug's avatar
    4xnp6y3s0yug
    Seasoned Newcomer
    2 days ago

    Hello EA SPORTS FC Mobile Support Team,

    I kindly request your urgent assistance with this issue.

    I have tried all the troubleshooting solutions available to me, but unfortunately, nothing has worked.

    Every time I launch FC Mobile on my iOS device, the game gets stuck on a black screen with the FC Mobile logo, preventing me from accessing my account or playing.

    This issue is extremely frustrating because I am completely unable to play the game.

    I would greatly appreciate it if the EA technical team could investigate this issue and provide a solution as soon as possible.

    Please let me know if you need any additional information about my device or account.

    Thank you for your understanding and support. I look forward to your response.

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