Forum Discussion

SIAL0074's avatar
SIAL0074
Rising Newcomer
6 days ago

Follow-up: Matchmaking Failed Issue in Head-to-Head Mode

 

Dear EA Support Team,

I am writing to report a persistent issue in FC Mobile regarding the Head-to-Head mode.

For the past 36 hours, I have been unable to play this mode due to a recurring 'Matchmaking Failed' error. I have already verified my internet connection, updated the app, and cleared the cache, but the problem persists.

Since this issue is impacting my overall gameplay experience, I kindly request you to look into this for an urgent resolution. Please let me know if you require any additional details or logs from my account.

Looking forward to your swift response.

Best regards,

Name:

Sial

UID:

[Edit – UID removed. For your own safety, do not share it on public forums.] 

android

3 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Thanks, mendozza 👍
    SIAL0074​ Have you had a chance to try the steps shared earlier and see if the issue still happens afterwards?

  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    4 days ago

    hi mate - i have been having trouble finding a match as well ... Pulsar is spot on about testing your connection, which may be part of the issue, but if all seems to be in order, there could just be external congestion causing issues as well 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hi. Welcome to our forums. Would you be able to test H2H using a different network or ISP, such as switching from Wi-Fi to mobile data or trying another Wi-Fi connection?

Recent Discussions