The issue started when I tried to purchase the basic Star Pass ($11.99), but the purchase didn’t go through. When I checked my wallet, I saw it was trying to charge $30.96 instead. I thought maybe it was just a Star Pass issue, so I tried buying FC Points, but again it tried to charge the wrong amount (around $30.96). No matter what I try to purchase, it always attempts to charge the wrong price.
Community ManagerHey there, and thanks for reaching out on the forum.
From what you’ve shared, it looks like the purchase was for the Premium Star Pass Bundle (€23.99) rather than the standard Star Pass. Could you double-check that you selected the correct item at checkout?
Before trying again, please make sure you don’t have any pending transactions in the purchase queue, as that can sometimes block or confuse new purchases. It may also help to clear the app cache and restart the game to ensure everything refreshes properly. Let me know in case of any further troubles with your order.
If the issue continues, you can also try purchasing via the online web store instead.
Community ManagerCommunity Manager
