I changed my FB account to login, but someone still have access with my account
Dear Admin,
It seems that someone found out my account login information via Facebook. So after I tried to unlink the previous facebook and replace it with a new facebook account. He can still log in with my account because the login data has not been deleted by this perpetrator on his device.
Until now, he used my 1000 FC point in my account, I'm worried that he will sell all of my players and do some unethical things with my account. However, he can't remove or change my login credential since I linked my account with new FB and Google Play. However, he still can use my account since previously he can accessed my account and the login data saved in his mobile device. Unless he clear data of his FC mobile apps, I think he won't be able to login to my account anymore. Therefore, I would like to ask EA for help to remove all access to my account from all devices (including my device). So that I can log in back into my account without worrying that the perpetrator who wants to hack my account can log in through this device. Can this solution be implemented by EA?
What information that I should share to you concerning this request?
- @n3552bipctbj They these - you need to get in contact with the terms of service team for hacked or banned accounts
Hacked and banned
https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
https://help.ea.com/uk/help/mobile/what-to-do-if-your-mobile-game-has-been-hacked/