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py04qv9d8g0t's avatar
py04qv9d8g0t
Rising Novice
12 months ago

I deleted my main account accidentally

I deleted my main account accidentally I wanted to delete another account with was not in the use please help me get my account back 

7 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Hey @py04qv9d8g0t,

    If you want to restore your EA account, you might be able to restore it by resetting the password using the email address that was on that account. We have an article here with some more information on restoring EA accounts.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    12 months ago
    @py04qv9d8g0t,

    It's not guaranteed that you'll get everything back, but it's possible to get any progress you had on your PC games, including your Ultimate Team.
  • py04qv9d8g0t's avatar
    py04qv9d8g0t
    Rising Novice
    12 months ago

    It's on Mobile can you please direct me how can I get it back?

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    12 months ago
    @py04qv9d8g0t,

    Oh I see, you deleted your FC Mobile account? That's completely different, I thought you meant your EA account.

    Do you still have the user ID of your old FC Mobile account?
  • py04qv9d8g0t's avatar
    py04qv9d8g0t
    Rising Novice
    12 months ago

    I do have it , I'm sorry I should've been more specific 🥲

    I'm attaching the uid 

     

    [Removed attachment - CM]

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Hey @py04qv9d8g0t,

    I've removed your attachment here because these forums are public and you should keep that private, but it's good to see that you have it! I recommend reaching out to ourr live support team. If your have that ID, then they can take a look at how they can help you recover your FC Mobile account.

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