I did not receive my gift after redeeming the code

I did not receive my gift for code ballondor after redeeming the code.(When I first redeemed it it said redeemed successfully but didn't show up in ingame mail)

Then I tried again redeeming and it says SOMETHING WENT WRONG PLEASE TRY AGAIN LATER 

i did not receive my gift for redeeming the ballondor, (i did redeem it before the start of the event tho)

So when I try to redeam a code like: BALLONDOR

I’m already logged in my account, already linked, but it just says: Something Went Wrong

Please Try Again Later

I tried multiple times, its like as if my account has an issue or something. Before this I had been able to redeam codes just fine, like from the CEMPASUCHI code (i dont remember the full code) it worked just fine before….