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lemonduchess82's avatar
lemonduchess82
Newcomer
19 days ago
Solved

I got my account banned

Anyone know how long it takes for your appeal to go through?

ios
  • EA_Lanna's avatar
    EA_Lanna
    19 days ago

    Hi lemonduchess82​,

    It shares this in our EA Help guide:

    To appeal, contact us here, fill out the webform, and select Send.

    Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com about your case within 10 days, though sometimes it takes longer. 

     

    - EA_Lanna

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    19 days ago

    Hi lemonduchess82​,

    It shares this in our EA Help guide:

    To appeal, contact us here, fill out the webform, and select Send.

    Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com about your case within 10 days, though sometimes it takes longer. 

     

    - EA_Lanna

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