I mistakenly bought 5900 points for FC 24 instead of FC 25. URGENT SUPPORT

Question

Hello,
I accidentally purchased 5900 points for FC 24 at 1,503.00 TL. Is it possible to get a refund for this transaction, or could the points be transferred to FC 25?
I kindly request your assistance and information regarding this matter.
Best regards.

(CM: Edited to translate thread title)

ea_queenbee · Answer

Hey @dogusbaba,Have you transferred FC 24 points to FC 25 before?

dogusbaba · Answer

@EA_KraliçeArı Hi,No, I have never used FC 24 before.

ea_queenbee · Answer

@dogusbaba,In that case I'd recommend reaching out to the retailer you bought the points from and seeing if you can get a rfund from them.

dogusbaba · Answer

@EA_KraliçeArı The place where I purchased the product is the PlayStation Store. Should I seek support from here?

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I mistakenly bought 5900 points for FC 24 instead of FC 25. URGENT SUPPORT

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