Forum Discussion

1u5jlp3futbl's avatar
1u5jlp3futbl
2 years ago

Match Bug - commentators speak and match doesn't load or loads a black screen

Hi, i play FC Mobile and i've been getting this bug every 3/4 matches where the comentators start speaking and the match doesn't start or this other one where the match starts but i get a sort of a "...
EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
2 years ago

HI @Sanyosa @1u5jlp3futbl 

Thanks for trying those steps and updating us!

To check do you have anything else running on the device when you go to play?

Also, can you check if playing on a different network helps with this issue?

Thanks!

Sanyosa's avatar
Sanyosa
Seasoned Ace
2 years ago
@EA_Illium Nothing else. Just FC Mobile. Everything else closed.
Problem is present on wifi and movile network.
It probably has to do with issue you have with cache on android. I clear cache after every second h2h match, but its now showing not to be enough because these matches that froze were the second ones played after opening the app.

About FC Mobile Technical Issues

Trouble with EA SPORTS FC™ MOBILE? Issue with a crash, or error? Join this community to discuss troubleshooting.1,383 PostsLatest Activity: 7 hours ago